Privacy Policy

Who we are

Our website address is: https://kagrok.com.

What personal data we collect and why we collect it

Account applications

When you apply for access to our wholesale catalog, we collect the information you provide in the application form: your name, business email address, company name, website or social media profile, business type, country or region, how you heard about us, and any additional notes. We use this information to review your eligibility as a business buyer and to respond to your application.

Communications

If you contact us by email or WhatsApp, we keep a record of our correspondence so that we can respond to your inquiries and deliver our services to you.

Cookies

Our website uses a small number of cookies: a session cookie that keeps you signed in after you log in with your email verification code, and cookies set by Google Analytics that help us understand how the website is used in aggregate. You can block or delete cookies in your browser settings; the website will continue to work, though signing in may no longer be possible.

Analytics

We use Google Analytics to collect anonymized, aggregate statistics about website usage (pages viewed, approximate region, browser type). This data is not used to identify individual visitors.

Who we share your data with

We do not sell or rent your personal data. We share information only with service providers that help us operate our website and deliver our services (such as email delivery and cloud storage), and only to the extent necessary. We may also disclose information where required by law.

How long we retain your data

We retain application records, account information and order correspondence for up to 5 years for business, accounting and legal compliance purposes. You may request earlier deletion of your data at any time (see below), except where we are legally obliged to keep it.

What rights you have over your data

You may request to access, correct, export or erase the personal data we hold about you. Requests can be made by emailing us at partner@kagrok.com. We will respond within a reasonable period and may need to verify your identity before acting on your request.

Who on our team has access

Access to your data is limited to team members who need it to review applications, fulfil orders and support you.

How we protect your data

We take reasonable precautions to protect your personal information, including encrypted transmission (SSL/TLS) and access controls. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Contact information

Please contact us at: partner@kagrok.com